VOC Benchmarking is the process to measure and analyse the factors that best describe the requirements of consumers for making the strong base of a product design. SSA TECHKNOWLOGIES has years of experience in designing Voice of Customer Systems. This training is beneficial to industrial designers, design engineers, quality engineers, product designers, chief designers, tool designers, and process engineers. It helps them not miss out on capturing latent design requirements and work on optimising the design rather than over or under design.
This training allows the participants to gather all the requirements of the end consumers, prioritise and decide the next steps of concept design. Additionally, it helps to identify the product’s performance requirements for meeting the collected VOC.
The workshop on VOC benchmarking will help our organization to be more customer oriented.
If you want to know what your customer wants, then this workshop by SSA Techknowlogies will guide you through the logical steps for achieving the same.
I had no idea, there are so many tools and techniques for collecting and analysing the customer’s demands. This was an enlightening workshop for me.
This program can be further customized after understanding your requirements. Write to us by clicking the button below and we would be happy to tailor a course as per your industry needs.I am Interested!